Customer Service Support Specialist Community, Social Services & Nonprofit - Copiague, NY at Geebo

Customer Service Support Specialist

Mark-10 Corporation Mark-10 Corporation Copiague, NY Copiague, NY Full-time Full-time $50,000 - $60,000 a year $50,000 - $60,000 a year 3 days ago 3 days ago 3 days ago From opening a bag of chips to measuring the force of a spring on a commercial jet, Mark-10 testing machines verify the quality of products used in our everyday lives.
We engineer, manufacture, and support our product line from our integrated facility here in Copiague, NY.
We're seeking a Customer Service Support Specialist to join our team.
The ideal candidate is friendly, professional, and reliable, with impeccable verbal and written English communication skills.
If you've previously worked at a high-tech or manufacturing company, your experience is a plus.
Job Description:
- Sales order entry - Quoting products and shipping costs - Follow up with Production to ensure promised shipping dates are met - Assign RMA numbers for service requests - Assist customers with product questions pre- and post-sale - Administrative tasks, such as filing and data entry
Qualifications:
- Professional and friendly demeanor - Comfortable on the phone and writing emails with proper grammar - Experience working at an industrial company a plus - Exporting experience helpful - Reliable, able to multitask, and re-prioritize tasks as needed - Teamwork-oriented
Benefits:
Mark-10 provides a comprehensive benefits package, including fully subsidized health insurance for you, your partner, and your family (no contribution from your paycheck), profit sharing of 5% of total earnings (no matching required), generous paid time off, a flexible schedule, employee birthday parties, and a selection of fun outings and parties throughout the year, such as an annual fishing trip, TopGolf day of fun, and holiday party.
Job Type:
Full-time Pay:
$50,000.
00 - $60,000.
00 per year
Benefits:
401(k) Health insurance On-the-job training Paid time off Experience level:
3 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person - Sales order entry.
Estimated Salary: $20 to $28 per hour based on qualifications.

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